Intelligent routing.
Governed at every layer.

BITS Sentinel is the AI routing and governance engine that classifies, scores, and directs AI interactions to the right workflow — automatically, consistently, and with full audit visibility at every step.

7
Sentinel Domains
4
Eligibility Tiers
RTSE
Real-Time Shedding Engine

Every AI interaction
classified and routed.

Sentinel sits at the core of the BITS ecosystem. Every transcript, workflow, and AI interaction passes through Sentinel for classification, scoring, and routing — ensuring nothing gets processed that shouldn't, and everything eligible moves forward automatically.

🔍

Classification

Every incoming interaction is classified against 7 sentinel domains and 7 framework types. No unclassified content enters the pipeline.

📊

Scoring

Three independent scores — confidence, structure, and domain alignment — determine eligibility. All three must meet threshold for automation approval.

🚦

Routing

Eligible interactions are automatically routed to the appropriate workflow. Non-eligible interactions are flagged, tiered, and logged — not silently dropped.

📋

Audit Logging

Every classification decision, score, routing outcome, and validation event is logged with a full artifact record — timestamped and retrievable.

Seven domains.
Every operation covered.

Sentinel classifies every interaction into one of seven governed domains. Domain classification determines routing rules, eligibility thresholds, and compliance requirements.

🏛️
Governance
Policy review, approvals, compliance documentation
📈
Analysis
Data review, insights, strategic assessments
⚡
Execution
Deployment plans, operational workflows, rollouts
🎨
Creative
Content generation, ideation, design workflows
🔧
Technical
System configuration, code review, architecture
💼
Commercial
Sales, pricing, client interactions, contracts
🤝
Support
Customer queries, troubleshooting, onboarding

Four tiers.
No guesswork.

Every interaction receives a precise eligibility tier based on its composite score. Tiers drive routing decisions and dashboard reporting.

✗
Reject
Score below 0.40. Not eligible for automation. Flagged for review.
~
Borderline
Score 0.40–0.59. Marginal quality. Queued for manual review.
✓
Eligible
Score 0.60–0.79. Meets quality threshold. Routed for automation.
★
Strong Eligible
Score 0.80+. Highest quality. Priority routing with full automation.